AI receptionist for dental practices

Busy reception should not cost you new patients.

Clinqly handles routine patient questions, books against your real diary, follows up and brings clinical or uncertain matters to reception.

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The practice diary, Thursday

Thursday 12 MarchRavi Chandra · Principal dentist Clinqly booking page AI receptionist Reception

09:00Ruth AchebeHygienist · 30 minClinqly booking page

09:40Daniel OseiRoutine check-up · 20 minReception

10:15Priya MistryNew patient check-up · 30 minAI receptionist

11:00HeldEmergency slot · kept back by receptionReception

14:30Hannah GrantNew patient check-up · 30 minAI receptionist

15:20Marek LindqvistWhitening review · 20 minClinqly booking page

Nadia FaroukAssociate dentistAll day · time off · not offered to patients

Availability is checked again at the moment of booking.

Your next patient will not always wait for reception.

08:00Reception opens

Three ways a patient books. One diary.

Your booking page, Clinqly and reception write into one day.

Your booking pagePatients book on your own site.

Inside the conversationThe patient never leaves the chat.

Reception, at the deskReception books as always, keeping slots back.

Reception runs the diary. Each dentist sees their own day.

Your team manages appointments, hours and time off in one calendar; each dentist opens only their own day.

Clinqly calendarThursday 12 MarchAgendaList

09:00R. AchebeRoutine check-up · 20 minClinqly booking page
09:40T. OkaforHygienist appointment · 30 minAdded by reception
10:15P. MistryNew patient check-up · 30 minAI receptionist
11:30S. BellRoutine check-up · 20 minClinqly booking page

Booking rules

Minimum notice: 24 hours
Booked up to: 90 days ahead
Slot interval: 10 minutes
Buffer after: 5 minutes

Opening hours

Mon08:30 - 17:30
Tue08:30 - 17:30
Wed08:30 - 19:00
Thu08:30 - 17:30
Fri08:30 - 15:00
SatClosed

Nadia Farouk · Fri 13 March · all dayThose times stop being offered.

Nadia FaroukAssociate dentistPractitioner portal

Friday 13 March09:20 Routine check-up · 20 min10:00 New patient check-up · 30 min

Time off recordedFriday 13 March · all day

Those times stop being offered, and the diary shows the day as closed.

21:14Practice closed since 17:30

One patient enquiry. The right appointment. A clear handover.

Answered from what you publish, booked into a real time.

The patient asks
“Hi, do you take new patients? What does a check-up cost?”
WhatsApp 21:14
Clinqly answers from your published fees
We do. A new patient check-up is £65 and takes about 30 minutes. Is this routine, or is something bothering you?
The right appointment, a real slot
New patient check-up · Ravi Chandra
10:1514:3016:00 Confirmed · 12 March 10:15
And the part Clinqly will not answer
Flagged the sensitivity for the dentistNoted on the appointment · reception notified

08:05Next morning

Reception opens to a list that is already in order.

What progressed overnight, and what needs a person first.

Needs you

2 waiting

Alex RoweFacebookAsked for a person9m ago
Pain after an extraction · clinical question
Open
Ruth AchebeInstagramBooking41m ago
Asked for Friday 09:00, now taken
Review

Progressed overnight

Priya MistryNew patient check-up · Thu 10:15

Tomas OkaforAnswered · no booking needed

Ruth Achebe was followed up this morning · stops the moment she replies or books

The appointment is the start, not the finish.

Most of the money is decided after the consultation.

EnquiryAnswered and captured
ConsultationBooked, then revalidated
AttendedThe opportunity opens
Treatment proposedSilence counted from the day you asked
ConsideringSurfaces with a reason, and follows up if allowed
AcceptedFollow-ups stop
Treatment startedRecorded when your system says so

Where it stops

Clinical judgement stays with your clinicians.

Routine reception work. Clinical judgement stays yours.

Patients get answers. The diary fills correctly. Reception stays in control.

The routine stops interrupting your team.

An answer at nine at nightFee and availability questions stop repeating
A check-up time that really existsThe diary fills with the right appointment types
A dentist who already knowsClinical questions arrive already flagged

Answers come from your published fees
Draft, validate, then activate
Clinical questions go to reception

Two practices, one owner.

Owners should not open separate systems to understand each practice.

Fenwick · Northgate

Services: 6 appointment types
Team: 3 dentists · 1 hygienist
Booking page: /book/northgate

4 booked today

Fenwick · Riverside

Services: 4 appointment types
Team: 2 dentists
Booking page: /book/riverside

2 booked today

Owners open either practice from one account

Each practice keeps its own diary and team. Owners retain visibility across the group.

Start yourself, or set it up with us.

Start yourself

Create an account and configure Clinqly at your own pace.

Create your account Guided setup with Clinqly

We configure Clinqly around the way your practice already works.

Guided setup follows the same flow, with the Clinqly team configuring it around the way your business works.

Book a personalised demo

Both options follow the same three setup stages

1Tell us about youYour practice · Appointment types · Dentists · How enquiries should flow
2Train and testApproved information · Add Clinqly to your website · Send a test enquiry
3Go liveConnect WhatsApp, Instagram and Facebook · Invite reception · Add your fee list when you have it

Does it answer the practice phone?

Only with the Voice add-on. Website, WhatsApp, Instagram and Facebook are on every plan. Without the add-on it does not take calls.

Does it book into our real diary?

Yes. Only times that exist against the dentist and appointment type you configure, revalidated before confirming.

What happens with clinical questions?

They go to the practice. Clinqly does not diagnose or advise on treatment.

Does this replace reception?

No. It handles repetitive online enquiries from the information you provide, so your team can deal with the patients in front of them.