Every new enquiry reaches your team, ready for a conflict check.
Clinqly answers from your approved information, takes only the area of law and any key date, and passes the enquiry to your team. It never gives legal advice.
- Answered without giving a viewMerits left to a lawyer
- Took only what the team needsEmployment · no deadline · mornings
- Asked for no detail of the matterNo documents or names in chat
- Passed to the team for a conflict checkThe team arranges the consultation
People write to a law firm at a stressful moment.
Often late in the evening, often worried, often with a date looming. A calm reply that night is worth more than a perfect one on Monday.
The area of law and the key date. Nothing more.
Clinqly never asks for the full story, documents or the other side’s details in chat. The detail is for a lawyer, after your conflict check.
Your team checks conflicts, then arranges the consultation.
Each enquiry reaches the team with the area of law and any date. The team runs its check, then books the consultation into the calendar.
A hearing tomorrow is not a Monday problem.
When someone mentions court, an arrest or an eviction, the enquiry is marked urgent and the team is told. Anyone in immediate danger is told to call 999.
Fewer enquiries lost overnight. Nothing said that a lawyer should say.
Fee earners stop sifting messages, and every new enquiry arrives with the area of law, any key date and how to reach the person.
| Enquiry | Channel | Asked | What happened |
|---|---|---|---|
| Claire Donovan · 20:40 | I need my will updated after my divorce. | Team booked a consultation after its check · Thu 10:00 | |
| Simon Pryor · 21:05 | Website | Do you offer fixed fees for probate? | Answered · fixed fee you publish |
| Natalie Brooks · 21:20 | Website | My employer dismissed me yesterday. Do I have a case? | No view given · with the team for a conflict check |
| Mohammed Iqbal · 07:30 | I have a court hearing on Friday about my flat. | Marked urgent · team told | |
| Kate Morley · 07:55 | Messenger | Thinking about a lasting power of attorney. Can you send details? | Follow-up drafted · waiting for approval |
Clinqly answers approved questions and takes the outline of an enquiry. Your lawyers give advice, check conflicts and decide whether to act.
- Answers come from your approved information and fees
- Never says whether someone has a case
- Never confirms the firm will act, or who its clients are
Does it answer the phone?
Not yet. Voice is coming soon. Today Clinqly handles website chat, WhatsApp, Instagram and Facebook Messenger enquiries on every plan.
Will it give legal advice?
No. It never says whether someone has a case, what they should do or how it might turn out. Those questions go to a lawyer through a consultation.
Can clients book a consultation in the chat?
Clinqly does not book them in chat. It captures the enquiry, and your team arranges the consultation after its conflict check.
Does it ask for the details of a matter?
No. It asks only for the area of law and any date they are working to. The detail is for a lawyer, after your conflict check.
Your case management system stays the record.
Clinqly captures the enquiry and what your conflict check needs, then your team books the consultation. Matters, documents and client files stay in your case management system; Clinqly never writes to it.