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Built-in booking and calendar

Use your own booking page, or Clinqly's built-in calendar.

Clinqly is the AI receptionist either way. Point it at the booking link you already use, or turn on built-in booking and Clinqly offers only the times you make available.

Clinqly calendarThursday 13 MarchAgendaList
  1. 09:00Priya MistryNew customer appointment · 30 minAI receptionist
  2. 09:40Tom WhelanStandard appointment · 20 minClinqly booking page
  3. 10:15Sam ReeveFollow-up appointment · 20 minAdded by reception
  4. 11:00Jo BarnesConsultation · 45 minAI receptionist

Booking rules

Minimum notice
24 hours
Booked up to
60 days ahead
Slot interval
15 minutes
Buffer after
10 minutes

Opening hours

  • Mon09:00 - 17:00
  • Tue09:00 - 17:00
  • Wed09:00 - 19:00
  • Thu09:00 - 17:00
  • Fri09:00 - 15:00
  • SatClosed

Dr Ellis · Fri 14 March · all dayThose times stop being offered.

Your Clinqly calendar: appointments from the booking page, from the conversation and added by reception, beside the rules and hours that produced them.

Keep the booking page you already use

If your business runs on its own booking page or diary, leave built-in booking off. Clinqly answers and qualifies, then sends the customer to your link or hands the enquiry to your team.

  • Your own booking link, shared in the conversation
  • Or a handover, so a person picks the enquiry up
  • Clinqly never books into that system on your behalf

Or switch built-in booking on

Turn it on and customers book on your branded page or inside the conversation, and your team can add a booking directly. One diary, no second tool to open.

  • A branded booking page you can share or embed
  • Booking inside the chat, without leaving the conversation
  • Manual bookings your team creates in the calendar

The calendar your team works from

See the day as an agenda or a list, with each appointment showing the service, the time and where the booking came from.

  • Agenda and list views of the day
  • Where each booking came from, at a glance
  • Filter by practitioner when you run more than one

Availability you control

Set opening hours for the location and weekly working hours per practitioner, and record time off when someone is away. Connect Google Calendar and busy events block those times too. Times that are not available are never offered.

  • Location opening hours, day by day
  • Weekly working hours for each practitioner
  • Time off and connected-calendar busy events removed from booking

Booking rules Clinqly must follow

Decide how much notice you need, how far ahead customers can book, how long slots run and how much room to leave after an appointment.

  • Minimum notice and booking horizon
  • Slot interval, plus buffers before and after a service
  • Rules set per service, or as a default for the location

Where it stops

Clinqly hands over rather than guesses.

Clinqly is an AI receptionist, not a practice-management system. It does not connect to practice-management software, and clinical records, notes, treatment plans and payments stay where they are today. Practitioners can connect Google Calendar so busy times are respected and confirmed bookings appear in the calendar they already use.

See which setup fits your business.

Bring a real enquiry, and we will show the whole path from message to appointment.

Free for 14 days. No card needed to start.

Where do the appointments live?

With built-in booking on, in your Clinqly calendar: bookings from your booking page, from the conversation and from your team all appear in the same place. With it off, they live wherever your own booking link puts them.

Do we have to move off our current system?

No. Clinqly does not connect to practice-management systems, so if you want to keep your existing diary, leave built-in booking off and Clinqly will send customers to your booking link or hand the enquiry to your team. If you book inside Clinqly, practitioners can connect Google Calendar: Clinqly respects busy times from that calendar and writes confirmed bookings back to it, so it never books over what is already there.

Does Clinqly connect to Google Calendar or Outlook?

Google Calendar, yes. A practitioner connects their calendar and Clinqly reads busy times when offering slots, then writes confirmed appointments back. Microsoft Outlook is built on the same foundation and is coming soon; it is not connectable yet.

Can we stop Clinqly offering certain times?

Yes. Clinqly only offers what your hours, practitioner schedules, recorded time off and booking rules allow. Anything outside those is never shown to a customer.

Can our team still book someone in directly?

Yes. Your team can create a booking in the calendar at any time, and it appears alongside bookings made by customers.

Can customers cancel or move their own appointment?

Yes. Confirmed bookings made in Clinqly come with a secure manage link, shown at booking and included in confirmation and reminder emails, where the customer can reschedule or cancel within your booking rules. Your team can always make changes from the calendar too.

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