AI receptionist for aesthetic clinics
Don’t let high-intent treatment enquiries go cold.
Clinqly answers questions using the information you provide, books consultations, follows up with warm prospects and brings medical or suitability questions to a practitioner.
Free for 14 days. No card needed to start.
“Hi! How much is a course of skin boosters?”
Consultation booked · 18:30Treatment interest fades fast when replies are slow.
The DM lands at 22:40. By morning they have messaged two other clinics.
- The best enquiries arrive after closing
- Front of house is with a client
- Warm prospects go quiet, and nobody chases
Hi! How much is a course of skin boosters?
A course of three is £540, and the consultation is £30, redeemable against treatment. Have you had them before?
No, first time. My skin is quite dry at the moment.
What Clinqly learned
- Service
- Skin booster consultation
- Focus
- First-time enquirer · evenings only
- Timeline
- This week
Interest becomes a consultation, not a maybe.
When somebody does not book, the follow-up runs itself and stops on reply.
- 22:40Enquiry lands
Hi! How much is a course of skin boosters?
- 22:40Answered from approved pricing
A course of three is £540, and the consultation is £30, redeemable against treatment. Have you had them before?
- 22:41Consultation offered
A practitioner will talk that through at the consultation. Wednesday 18:30 with Imogen Sayer, or Saturday 11:00?
- 22:43Consultation booked
Skin booster consultation · 18:30 with Imogen Sayer
Consultations and treatments, each with their own availability.
With Clinqly's built-in booking, set how long each treatment needs and when it can be booked, while practitioners keep their own hours, time off and booking profile current.
- 10:00L. HartleyConsultation · 45 minAI receptionist
- 11:00M. DevlinTreatment review · 30 minClinqly booking page
- 13:30A. KaurConsultation · 45 minAdded by reception
- 15:00J. MoreauFollow-up · 20 minAI receptionist
Booking rules
- Minimum notice
- 48 hours
- Booked up to
- 60 days ahead
- Slot interval
- 15 minutes
- Buffer after
- 15 minutes
Opening hours
- Mon10:00 - 18:00
- Tue10:00 - 20:00
- Wed10:00 - 18:00
- Thu10:00 - 20:00
- Fri10:00 - 17:00
- SunClosed
Dr Sana Aziz · Mon 16 March · all dayThose times stop being offered.
Those consultation times are no longer offered to prospective clients.
The moment a question turns medical, it stops being answered.
“I take medication. Is this something I can have?”
Clinqly handles approved information and consultation flow. Practitioners make treatment decisions.
Front of house arrives to
- Skin booster consultation booked · 18:30
- Nurture follow-up still running · Ruth Achebe
- Marek Lindqvist waiting on a practitioner
More consultations progressed. Fewer high-intent enquiries forgotten.
Front of house stops refreshing four apps, and high-intent interest stops going to whoever replies first.
Two clinics, one operation.
Treatments, practitioners and consultation availability vary by clinic.
- Services
- 9 treatments
- Team
- 3 practitioners
- Booking page
- /book/marylebone
- Services
- 6 treatments
- Team
- 2 practitioners
- Booking page
- /book/chiswick
Owners work across both clinics from one account · follow-up sends from your own domain
Each clinic remains specific. The owner can still see the wider operation.
Start yourself, or set it up with us.
Create an account and configure Clinqly at your own pace.
Create your account Guided setup with ClinqlyWe configure Clinqly around the way your clinic already works.
Guided setup follows the same flow, with the Clinqly team configuring it around the way your business works.
Book a personalised demoBoth options follow the same three setup stages
- 1Tell us about youYour clinic · Treatments · Practitioners · How enquiries should flow
- 2Train and testApproved information · Add Clinqly to your website · Send a test enquiry
- 3Go liveConnect WhatsApp, Instagram and Facebook · Invite your team · Add your price list when you have it
Bring one late-night enquiry. See where it gets to by morning.
Send one DM. We’ll show the reply and the consultation.
Free for 14 days. No card needed to start.
Guided setup around your clinic, with our team.
Will it recommend treatments?
No. It shares approved information and offers a consultation. Suitability and treatment decisions stay with your practitioners.
Does it answer the clinic phone?
Only with the Voice add-on. Clinqly handles Instagram, WhatsApp, Facebook and website enquiries on every plan; add Voice and it also answers calls diverted to it while you are treating or closed. Without the add-on it does not take calls.
Can it book treatments directly?
Where you require a consultation first, it books the consultation. You decide which services can be booked without one. Confirmed bookings include a secure link to reschedule or cancel.
What about suitability and clinical questions?
Clinqly answers non-clinical questions using information your clinic provides and guides people towards a consultation. It never assesses suitability, diagnoses or gives clinical advice. Those questions are noted for the consultation or handed to your team.