When your team is with one family, the next still gets a gentle reply.
Clinqly answers practical questions from the information you approve, never sells, and makes sure every family who needs a funeral director reaches one.
- Said it was sorry, onceNo questions before help
- Asked only how to reach the familyThis number · mornings
- Offered nothing to buyNo plans, prices or extras
- Passed the family to a funeral directorMeeting arranged by the team
Families often write late at night.
They may not be ready to call. A calm, accurate reply helps them take the next step when they are.
Practical answers, and nothing more.
Where to find your price list, the areas you cover and how to reach you out of hours, from the information you have approved.
A funeral director, as soon as the family wants one.
Clinqly asks only what it needs, offers a person early and passes the conversation to your team.
A death that has just happened goes straight to your team.
Clinqly says it is sorry, signposts 999 if the death was unexpected, and makes sure the family can reach a funeral director.
No selling, no urgency, no advice it should not give.
It never upsells, never advises on plans, wills or legal steps, and never quotes a price you have not published.
| Enquiry | Channel | Asked | What happened |
|---|---|---|---|
| Claire Bennett · 23:10 | Website | Where can I see your prices? | Answered · price list link shared |
| Gareth Lloyd · 06:45 | Messenger | My dad died in the night at home. What do we do? | Urgent · funeral director notified |
| Susan Clarke · 09:20 | We'd like to talk to someone about arranging Mum's funeral. | Meeting booked by a funeral director · Thu 11:00 | |
| Peter Hammond · 10:05 | Website | Do you offer pre-paid funeral plans? | Answered from your information · no plan recommended |
Clinqly answers practical questions gently. Every funeral is arranged by your funeral directors.
- Answers come only from the information you approve
- It never sells, upsells or advises on plans
- A death that has just happened goes straight to your team
Will it try to sell plans or extras?
No. It never sells, upsells or recommends a plan. It answers what the family asks from the information you approve, and only that.
Does it answer our phone line?
Not yet. Voice is coming soon. Today Clinqly handles website chat, WhatsApp, Instagram and Facebook Messenger enquiries on every plan.
What if someone has just died?
It says it is sorry, tells them to call 999 if the death was unexpected, and makes sure they can reach a funeral director straight away. Your team is notified.
Can families book a meeting through it?
No. A funeral is arranged by a person, so Clinqly never books it. It offers a funeral director early, and your team arranges the meeting.
Your arrangement records stay with your team.
Clinqly makes sure every enquiry reaches a funeral director quickly, with the conversation attached. Arrangements, paperwork and payments stay in the systems your team uses now; meetings are arranged by your directors.